Shipping policy

Last updated: October 2026

Every piece is printed to order once you've placed your order, then sent straight to you by our production partner.

Where we deliver

We deliver to UK addresses only. We don't currently offer international delivery or an express service.

How long it takes

UK delivery takes 4–7 working days from when you place your order, including printing. Times can stretch at very busy periods (for example Black Friday and Christmas).

Halloween Special Edition: order by Fri 9 Oct for Halloween delivery.

What it costs

  • UK delivery: £3.99
  • Free UK delivery on orders over £50

The delivery cost is always shown at checkout before you pay.

Orders with several items

Items may be printed in different places and arrive in separate parcels on different days. You won't be charged extra for this.

Tracking

You'll get a dispatch email with tracking details once your order leaves production.

Address problems

Please double-check your address at checkout. If a parcel comes back to us because the address was wrong or incomplete, we'll contact you to arrange re-delivery, which may carry an extra delivery charge.

Lost, late or damaged

See our Refund policy. Your order is our responsibility until it reaches you.

Contact

info@redfrogblackart.com · REDFROGBLACK LIMITED (company no. 16557982), Unit 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, England, BH16 6FA.